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Beyond the Credit Score: What’s Next in Consumer Credit Management

Today, while many companies offer free credit scores, few offer free credit monitoring, and even fewer offer key insights about what impacts consumers' credit worthiness. After getting access to their credit scores, consumers are often at a loss of what to do and are largely left on their own to make important credit decisions. This contrasts with the asset side of consumers' balance sheets where financial advisors and, increasingly, robo advisors are using data and analytics to alleviate consumers of the burden of making investment decisions for their specific goals. Consequently, we expect financial service providers to move beyond offering free access to credit information and move towards providing complete credit lifecycle management solutions that not only enable consumers to understand their credit profile, but also directly help them improve their scores and leverage their position in order to obtain the most optimal credit products at any given moment in time.

 

 

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